My car broke down on 470 and I had to get it towed to Parker Auto but the tow company and Parker Auto have a relationship so the tow was included in my repair bill. Well, what would have been my repair bill but they took one quick look at it and realized the oil pump randomly malfunctioned and completely tore apart the engine. Holly wasted no time contacting me with the bad news and was such a pleasure to speak with. She gave me options for scrapping the car and there was zero pressure to try and replace the engine. She agreed the car was totaled and didn’t charge for diagnostics as it was really easy to see it was done for. Parker Auto was recommended to me as the most honest and competent repair shop in town and I couldn’t agree more.
I’ve been using Parker Automotive for years. They always take care of me. Wouldn’t take my vehicles anywhere else.
They are always professional and always straight up and honest. There have been a couple times where I thought an issue was going on, they checked it out, couldn’t find anything and didn’t charge me for the time. Always helping me to save money
We really do love Parker Automotive! They're fair, honest and easy to work with.
I was pleased with the service performed
Professional and great customer service!