I had a pretty big job to be done - head gasket leak and coolant going into the engine. As such I brought the car to three highly rated Parker automotive repair shops. There were two reasons I went with Parker Automotive. 1 - Before even bringing the car to them, I spoke with Adam on the phone and he was the only of the three that REALLY took the time to help me understand the issue, the underlying cause and more importantly what the possible paths to resolution were. I was not only appreciative but impressed with his knowledge and ability to explain and translate to a layman in this field. 2 - While I was to some degree of the mentality of, in for a penny in for a pound, going into the situation, their cost was actually the lowest of the three, and included more than what the competitors planned to fix/replace in the process. The repair did take a bit longer than initially anticipated but Adam & Holly kept me abreast of the situation as it unfolded. I highly recommend Parker Automotive and they have earned my future business as a result of their quality work and professionalism.
Thank you, JJ, for your comprehensive review of Parker Automotive Repair. We sincerely appreciate your kind words and are ecstatic to hear about your positive experience. Please note that customer satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Thank you once again for recommending us, and we look forward to serving you again in the future.
- Parker Automotive