4

See below

3

Took my car in for an oil change. That was satisfactory. I was presented with a list with 3 items in the middle column that was not urgent but should be looked at soon. The first item was my power steering fluid. PA told me it was brown and should be taken care of soon. I informed them that it was recently flushed with in the last couple of months. They came back and told me it was in the reservoir that it was brown. I’ve yet to verify this. The second item on the middle column was my air filter. I informed them this was also something I had done a couple months ago and they came back and told me the outside of it was dusty. The third item was my AC. They had a readout temperature of 50°F. I was told it needed to be considerably lower in temperature which is fine, but when I left I noticed the AC was not even turned on so I don’t know if the temperature reading was accurate. Unfortunately it felt like to me they are told to mark a couple of items in the middle column to boost sells. This may not be the case, but considering I had just taken care of a couple of these items before bringing my car into the shop it does make me suspicious. Hopefully The next time I take my car into another shop there will be some merit to Parker Automotive told me.

Hi Peter, we appreciate all feedback we receive from our customers as it is helpful to know how we are doing. We perform a courtesy inspection on every vehicle that comes in, and while some items are recommended per mileage, the inspection is purely visual. The best thing we can do for you would be to take the time to show you what we found with the power steering fluid and the A/C. We are always more than happy to help by answering any questions and encourage you to reach out to us. Thank you!

- Parker Automotive
5

Great job great price. Honest folks.

Thank you Hap! Happy to be of good service for you and your vehicle

- Parker Automotive
3

Bid for work was way out of line.

Hi Paul, we appreciate the feedback. We encourage you to reach out to us so we can better understand where we were out of line on our pricing. Thanks!

- Parker Automotive
5

Friendly and caring. Good w communication about the status of my vehicle. On-line appointment worked well. I will use them again based on the results of repairs.

Thank you for the feedback David. We appreciate your business and taking the time to respond. Thanks again!

- Parker Automotive
5

Outstanding service. Very reasonable and most reliable. Adam is "Top Shelf" and really good for this company. When he states that he is going to do something he does it.

Thank you John! We are happy Adam did a good job taking care of you and we appreciate your business!

- Parker Automotive
5

The only place I will take my vehicle is to Parker Automotive. Granted there are other places that are open on weekends and have longer hours which is a convenience to most of us, but the most important thing to me is the customer service and the quality of work that’s being done on my car. Holly always greets me with a smile and knows my name and I very much like that. I feel like I matter when I bring my vehicle into Parker Automotive and that I’m not just another “customer”, I am a returning customer and I have a name. On a scale of 1 to 10 I rate them a 20.

Thank you for the kind feedback, Shelli. We are happy to hear we are doing a good job for you!

- Parker Automotive
5

Great friendly service. Started with me taking my RV to you for service and electrical issues. Fixed all my problems and in a timely manner. Have brought my other 2 vehicles in for service with the same results. Will recommend to anyone! Thanks for the great service!

Thank you, Seby! We appreciate the repeat business and are happy we are doing well for you!

- Parker Automotive
5

They helped in a quick and thorough way with my repair. Thank you for your help

You are most welcome! Thank you for you business!

- Parker Automotive
5

By far, one of the most talented, reliable, friendly, and trustworthy car places I have ever used. I will use them as long as they’re around and would highly recommend to anyone!

Thank you Lee Ann! Happy we could be of good service to you!

- Parker Automotive
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