Easy to call and set up an appointment for an alignment after getting new tires. At the time, they had a coupon on their website too for the alignment. I dropped my car off and waited in their waiting room (they have wifi), and I was there for about an hour or hour and a half. To my knowledge, they did a great job with the alignment and I haven’t had any issues. Very nice and not pushy. My only complaint is getting to their shop - the road in front is riddled with pot holes.