Parker Auto Repair

Parker Automotive is honest, ethical and has fair pricing. They go out of their way to provide honest and complete information on your vehicle. I trust completely!

I’m extremely disappointed with my experience at Parker Automotive. I brought my vehicle expecting professional service and clear communication, but that was far from what I received. There was absolutely no communication upfront about diagnostic charges, and to make matters worse, they told me I needed a new transmission and quoted nearly $10,000 for the repair, which is outrageous. What really shocked me was the attitude of the staff. When I called to question the charges, Holly and Adam were both rude and dismissive. I was only refunded half of the $170 diagnostic fee after being told, “people don’t work for free.” This entire situation could have been avoided if the shop had communicated the cost of the diagnosis upfront. Friends and family have used Parker Automotive before, but based on my experience, I would strongly advise against it. Don’t waste your time or money

The technician put on new brakes and flushed outmy brake system. It needed that. He did it in fairlygood time, which I appreciated.

Long story but worth the read... I personally replaced my wheel bearings, ball joint, knuckle and CV Axel, but couldn't get the Axle to seat 100% flush on my Camry, found out later the special trick. Went to Big O Tires, Les Schwab and got quotes from 3 other local Transmission specialty shops near me in Aurora; all quoting me over $800 to replace the $40 seal only, as I didn't have time to mess with anymore (labor at $300/hr?; are you kidding me). And several also telling me they would only touch the seal if I replaced the axle with them, I get for warranty purposes but I wasn't needing a warranty on the axel as it costs $190 or so at the parts store. Keep in mind it was a brand new Axle with less than 1 mile of usage and less than 24 hours on the vehicle and non returnable. I then called a Mobile Mechanic to come to my house and replace the seal on the axel, who had multiple 5 star reviews and was a "transmission specialist ASE", according to his website. He replaced the seal in about 1.5 hours at 8pm and thought all was good until I drove my car around the block to find the seal draining fluid the next morning. I contacted the mechanic to come back and fix the issue and he couldn't make it back for a couple weeks because of health issues and then told him I needed my money back... and still trying to get it 2 weeks later. I towed it to Parker Automotive, who I have always felt was honest and reasonable and the only reason I didn't take to begin with was I feared driving on the streets to get to them. I won't mention what they charged me for the seal repair but know it was CONSIDERABLY less than every other quote I got around town. From one consumer to another, do yourself a HUGE favor and just call and talk to them. Holly, Phil, and Adam are real friendly and easy to talk to, and please believe me when I say they are the most honest mechanic shop I have known in my short 50 years of working on cars and fixing them myself. Whatever they quote you will probably be the most competitive you will find anyway, aside from a Mobile guy who won't do it right and not give your money back:( I appreciate you all.

We trust them with all of our vehicles. Just great service.

Trustworthy Friendly Professional

Always great people to deal with. They are my go-to garage, regardless of the service Im looking for.

The front desk team is great, knowledgeable, and communicate well.